| Job Title:
Bi-Lingual Call Center Agent |
| Description |
| Bi-Lingual Call Center Agent
We are looking for Bi-lingual agents to fill part time positions.
Starting pay for qualified bi-lingual agents is $11.00 per hour.
Job Duties and Responsibilities include but are not limited to:
• Answer inbound calls in a professional manner
• Respond to customer questions, inquiries, and complaints
• Provide customer with accurate information
• Troubleshoot meter issues
• Submit accurate service tickets for every call
• Data entry and reports as assigned by management
• Other duties as assigned
Education and Experience:
• Must be computer literate and proficient in web based applications and MS Office products
• 2+ yrs of customer service experience (preferably call center)
• Great typing skills
Other Skills and Requirements:
• Bilingual in English and Spanish
• Excellent verbal and written communications skills (Basic reading and writing skills required)
• Strong listening and problem-solving skills
• Ability to adapt and work in a team environment
• Schedule flexibility
• Positive and upbeat personality
• Ability to work in a semi-private (cubicle) shared-workspace environment
• Must pass a criminal background check and drug screening
*******As a candidate for the Help Desk Support position, we are requesting that you provide detailed answers several questions. You may access the form by clicking on the link below. Your response to each question will be used in our evaluation process. Interviews will be scheduled for selected candidates. If you are selected for an interview you will be contacted by phone or email. Please be prepared to discuss your responses and to review your relevant experience and skill sets.
*******Please reply to add and submit your resume or work history/experience. Once you have submitted your resume please click on the following link to fill out a short questionnaire (thru google spreadsheets)
http://spreadsheets.google.com/viewform?hl=en&formkey=dER3Z011NVZUcnZBTmIyMjU4YkNHZ0E6MA
|
Details |
| Job Ref: |
Bi-Lingual Feb2010 |
| Hours: |
Part Time |
| Location: |
Bryan County |
| Working Term: |
Permanent |
| Salary: |
11.00 |
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| *You must have either an uploaded resume or online resume in your user area to use the "Send Resume" button. |
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